- General provisions
1.1. “PivotPro OÜ, Tuukri 58, 10120, Tallinn, Estonia, reg.number 11712749, VAT number EE101350138” (hereinafter referred to as “Seller”) rules for the purchase and sale of goods (hereinafter referred to as “Rules”) apply to the sale of goods each time at the Cadenza Dance Outlet online store https://tantsupood.dancing.ee.
1.2. By signing up on the website of the online store https://tantsupood.dancing.ee the Purchaser agrees to these terms and conditions.
1.3. The Seller has the right to amend, supplement or correct the Rules at any time.
1.4. In Cadenza Dance Outlet online store may sign up and purchase goods only:
1.4.1. persons with active legal capacity, i.e. adult persons whose active legal capacity is not restricted by the court;
1.4.2. persons from 14 to 18 years of age only with the consent of their parents or guardian, unless they pay for the purchase through the means provided to them by their legal representative or, with the consent of the latter, by a third party;
1.4.3. legal persons;
1.4.4. authorised representatives of all persons listed above.
1.5. Upon acceptance of the Rules, the Purchaser confirms that he/she has the right to sign up and purchase goods in online store https://tantsupood.dancing.eeaccording to Clause 1.4 of the Rules.
- Conclusion of a purchase and sale agreement
2.1. The agreement between the Purchaser and the Seller shall be considered to be concluded from the moment the Purchaser forms the order and presses the button “Confirm the order”.
2.2. After the conclusion of the purchase and sale agreement, the choice, quantity, price, delivery time and other terms of the goods marked by the Purchaser in the order become mandatory for the parties and an integral part of this agreement.
2.3. All purchase and sale agreements shall be registered and stored in the database of PivotPro OÜ.
- Rights of the Purchaser
3.1. The Purchaser has the right to buy goods from the online store following these Rules https://tantsupood.dancing.ee.
3.2. The Purchaser has the right to withdraw from the purchase and sale agreement of the goods concluded with the online store https://tantsupood.dancing.ee by sending e-mail to info@dancing.ee no later than 14 days from the delivery date of the goods, indicating the order number and which products are to be returned.
3.3 The Purchaser shall not be entitled to perform the right of withdrawal referred to in Clause 3.2 in respect of agreements regarding:
3.3.1. provision of services if the service has been provided with the consent of the consumer before the expiry of the 14-day period;
3.3.2. delivery of goods or provision of services the price of which depends on factors or a third party which cannot be influenced by the Seller;
3.3.3. delivery of goods prepared according to the requirements provided by the Purchaser or as a special order;
3.3.4. transfer of a thing in a sealed package which is not eligible for return if it is open and the packaging is damaged;
3.3.5. in other cases if the legislation of the Republic of Estonia do not permit the performance of the right to withdraw from a purchase and sale agreement.
3.4. The Purchaser may perform the right of the Purchaser provided in Clause 3.2 only if the goods have not been damaged, their appearance has not changed, all labels, the original packaging and the product are without traces of use.
- Rights of the Seller
4.1. If the Purchaser tries in any way to damage the functioning of the online store, the security of the data, or breaches any other obligations of the Purchaser listed in Clause 5 of these Rules, the Seller is entitled to cancel the registration of the Purchaser in the online store https://tantsupood.dancing.ee.
- Obligations of the Purchaser
5.1. The Purchaser shall be obliged to pay for the goods acquired and to accept them in accordance with the procedure provided by these Rules.
5.2. If the Purchaser refuses to accept the goods at the time of delivery without good reason, the Purchaser shall be obliged to pay the costs of delivery of the goods.
5.3. The Purchaser shall be obliged to ensure that its login data does not fall into the possession of third parties. PivotPro OÜ shall not be liable for any damage caused by the use of login data in the possession of third parties when using the online store.
- Obligations of the Seller
6.1. The Seller shall be obliged to make the use of the online store and online store services available to the Purchaser.
6.2. The Seller shall be obliged to deliver the goods ordered by the Purchaser to the address indicated by the Purchaser according to the conditions provided by these Rules.
6.3. The Seller shall be obliged to respect the Purchaser’s privacy right to the personal information it owns.
6.4. If, due to unforeseen circumstances, the Seller cannot deliver the goods ordered from the online store https://tantsupood.dancing.ee within the term specified in the agreement, the Seller is entitled to offer the Purchaser either goods equivalent to the ordered goods or a proposal for subsequent delivery. If the Purchaser refuses equivalent goods and subsequent delivery, the Seller shall be obliged to return the paid sum within 14 days.
6.5. If the Purchaser performs the right provided in Clause 3.2 of the Rules, following the requirements provided by Clause 3.4, the Seller has the obligation to return the amount paid to the Purchaser within 14 days of the date on which the Seller received the notice from the Purchaser that the agreement has been terminated and the products shall be returned.
- Price of the goods
7.1. The prices of the goods in the online store https://tantsupood.dancing.ee and in the orders are marked in euros. The Seller is a taxable company liable for value added tax (VAT). All prices include 20% VAT.
- Procedure and time limit for the payment of the goods
8.1. The Purchaser shall pay for the goods acquired in one of the following ways:
8.1.1. By electronic banking (using a bank link) or by credit card;
8.1.2 By the transfer of the bank after sending the invoice to the Purchaser’s e-mail;
8.1.3 By bank card or cash with pick-up of goods from Cadenza Dance Outlet shop at Tuukri 58, 10120, Tallinn, Estonia.
8.2. If the Purchaser pays for the goods in the manner specified in Clause 8.1.1. or 8.1.2., he/she shall immediately be obliged to pay for the goods. The order shall be approved after payment.
8.3. The Seller reserves the right to change the ways of payment for the goods.
- Delivery of the goods
9.1. Upon purchasing goods from the online store https://tantsupood.dancing.ee, the Purchaser can choose the way of delivery.
9.2. If the Purchaser chooses the delivery service, the Purchaser shall be obliged to provide the exact delivery address.
9.3. The Seller has the right to assume that the person receiving the goods at the address indicated in the order is the Purchaser or a person authorized by the Purchaser. If the goods were delivered to the address marked by the Purchaser, the Purchaser has no right to make a claim to the Seller that the goods were delivered to the wrong person.
9.4. The goods may be delivered by the Seller or his authorized representative.
9.5. The delivery price of the goods shall be calculated according to the delivery address.
9.5.1. Delivery fee via DPD Pickup parcel machine is EUR 2.79, via Itella Smartpost or Omniva parcel machine is EUR 2.99 per single order.
9.5.2. Delivery fee from Omniva Post Office within Estonia is EUR 4.65 per single order.
9.5.3. Delivery fee with DPD courier within Estonia is EUR 6.99, with Omniva courier is EUR 5.99 per single order.
9.5.4. FREE shipping for orders over EUR 99 via parcel machines within Estonia.
9.5.5. Delivery fee via DPD Pickup parcel machine to Latvia is EUR 6.49, to Lithuania EUR 6.99, via Omniva parcel machine to Latvia is EUR 7.99, to Lithuania EUR 8.99.
9.5.6. Delivery fee with DPD courier to Latvia is EUR 10.49, to Lithuania EUR 10.99, with Omniva courier to Latvia is EUR 8.99, to Lithuania EUR 9.49.
9.5.7. International shipping from Omniva Post Office is EUR 16.90 per order.
9.5.8. The Seller reserves the right to change the price for delivery of goods.
9.6. The time limit for delivery of goods is estimated and may change. If there are products with different delivery times in the order, the entire order will be delivered as soon as all products are available. The Seller shall be obliged to do its best to ensure that the purchased goods are available to the Purchaser as soon as possible.
9.7. Upon receipt of the goods, the Purchaser or his authorized representative shall be obliged to sign the invoice or other document for receipt and delivery of the goods. Upon signing the Purchaser confirms that the delivery is correct and not damaged.
9.8. If the Purchaser notices that the package of the delivered goods has been damaged (wrinkled, wet or otherwise externally damaged), the goods have been damaged or the goods are not correct, the Purchaser shall be obliged to inform the Seller or the authorized person of the Seller. The Purchaser shall prepare an act in free form regarding this and forwards it to the Seller within 2 days of receipt of the goods. In case of subsequent notification, the Seller shall not be liable for such defects.
- Return of the goods
10.1. The Seller shall not be liable if the colour, shape or other parameters of the goods in the online store do not correspond to the actual size, shape or colour of the product due to the specific nature of the monitor used by the Purchaser.
10.2. In order to return the goods in the cases specified in these Rules, the Purchaser must fill in the document for returning the goods and submit it together with the returned goods to the Seller and inform the Seller of the return.
10.3. When returning goods, the following conditions shall be followed:
10.3.1. the returned goods must be in the correct original packaging of the manufacturer (this clause does not apply to the refund of the defective product);
10.3.2. the product must be undamaged, i.e. it must not have mechanical or other damage;
10.3.3. the goods must be unused and retain their commercial appearance – unharmed labels, untorn protective film, etc.;
10.3.4. the returned goods must form the same set as the Purchaser received it;
10.3.5. the return of the goods must be accompanied by a document of acquisition, a guarantee sheet (if issued) and a completed return document;
10.3.6. the Seller has the right to refuse to accept the goods returned by the Purchaser if the conditions for return of the goods have been ignored;
10.3.7. The Purchaser does not have the right to withdraw from the purchase and sale agreement and return the goods if the Purchaser has broken the product or the appearance of the product has changed significantly.
10.4. Methods of returning the goods:
10.4.1. free return to Cadenza Dance Outlet shop at Tuukri 58, 10120, Tallinn, Estonia;
10.4.2. free return to Itella Smartpost parcel machine within 7 days;
10.4.3. free return to Omniva parcel machine within 14 days. It is important to return the package to the same parcel machine from which it was collected;
10.4.4. it is necessary to store the barcoded packaging and use the same code that was sent for receipt, then follow the instructions on the parcel machine screen to return the package.
10.4.5. In order to return with a courier, it is necessary to contact the Seller via e-mail info@dancing.ee.
10.5. if the goods are returned under the right provided by Clause 3.2, the costs of returning the goods shall be paid by the Purchaser, if the returned goods are decent and without defects, the delivery fee shall also be calculated from the amount of the refund.
10.6. for returned goods, the money shall be repaid only to the bank account of the payer by bank transfer within 14 days of confirmation of the return.
10.7. Products for which the possibility of return is not provided for by the legislation of the Republic of Estonia may not be returned.
- Exchange of information
11.1. The Seller shall communicate with the Purchaser at the e-mail address indicated by the Purchaser in the registration form, while the Purchaser may use all the communication channels specified in the “CONTACT” section of the website of online store https://tantsupood.dancing.ee.
- Liability
12.1. The Purchaser has full liability for the correctness of the data provided in the registration form. If the Purchaser submits incorrect information in the registration form, the Seller shall not be liable for the consequences thereof, the Seller shall have the right to claim compensation from the Purchaser for the direct damage the Seller has sustained.
12.2. The Purchaser shall be responsible for the security of its login data. If the login data shall be used by a third party, the person will be considered as the Purchaser.
12.3. The Seller shall not be liable if the damage arises due to the cause that the Purchaser has not, despite the recommendations of the Seller and obligations of the Purchaser, read these Rules, even though he has been given such an opportunity.
12.4. In the event of damage, the defendant party shall compensate the other party for direct damage.
- Final provisions
13.1. PivotPro OÜ has the right to cancel these Rules and other Rules-related documents, at its discretion to supplement and amend them, informing the Purchaser on the website of online store. Amendments and supplements of the Rules shall take effect from the day they are published, i.e. from the day they are entered into the online store system.
13.2. If the Purchaser disagrees with the new version of the Rules, partial supplements or amendments, the Purchaser has the right to terminate the agreement. In that case, the Purchaser shall not be allowed to use the online store services.
13.3. If the Purchaser uses the online store services also after the amendment of these Rules, it is considered that the Purchaser accepts the new version of the Rules, partial amendments or supplements.
13.4. These Rules have been drawn up in accordance with the legislation of the Republic of Estonia.
13.6. Any dispute arising from the application of these rules shall be settled by negotiations. If an agreement cannot be reached, the disputes will be resolved in accordance with the procedure provided by the legislation of the Republic of Estonia.
13.7. The Parties shall not be liable for the performance of the obligations provided by the Rules if their performance is impossible due to force majeure.